San Jose Man Says Apple Is Double-Billing iTunes Customers
|Apple finds new ways every day to hurt you|
Apparently, Apple isn't just dodging taxes, it's also double-dipping from its customers. At least that's what one San Jose man claims after he says he was charged twice for one song he bought on iTunes.
Robert Herskowitz filed a class-action lawsuit this week, claiming Apple's e-store refused to reverse the double-charges made after he bought a single download. The tech behemoth, he said, selfishly billed him $1.29 twice for a song he bought once on iTunes. When he pointed out the two charges, here's how the company responded:
"Your request for 'Whataya Want from Me' was carefully considered;
however, according to the iTunes Store Terms of Sale, all purchases made
on the iTunes store are ineligible for refund. This policy matches
Apple's refund policies and provides protection for copyrighted
Herskowitz says the company's "return policy" has "resulted in substantial
numbers of Apple customers throughout the country having been double
billed by Apple."
Now might be a good time to go check your bank charges.
In case Apple is wondering "Whataya Want from Me," Herskowitz is seeking $5 million in damages.
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