Clipper Card Web SNAFU: Now Everyone Knows Your Card is Expiring

Categories: internets
clipper_logo_color_reversed.jpg
Clipper sings like a canary...
It doesn't seem unreasonable that the Clipper Card people would send users a helpful e-mail reminder, informing commuters that their cards' autoload feature is set to expire in December. Many a commuter may be saved from deboarding a bus or train next month. In a driving rainstorm, perhaps.

So, no, the e-reminder, which was sent this morning, wasn't odd. What was odd, however, was that Clipper failed to utilize the Blind Carbon Copy (BCC) function, sending the missive to hundreds and hundreds of users, unwittingly spilling their identities and contact info for everyone else on the list to see.

This oversight was not missed by the folks on the list. Here's the most entertaining response so far:

Fuck yeah clipper card customer service, you rock!  Good thing I trust you with my personal information, like address, phone number, credit card info, etc.  Really reassuring that you just open-CC'ed every single person ... whose credit card will expire in December.  Maybe next time you could include my financial details just for grins?

And, for good measure:

guys we need to take advantage of this and up our friend counts on facebook

Hey, you do that. That's an even better way to disseminate your personal business.

Follow us on Twitter at @TheSnitchSF and @SFWeekly

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