United Airlines Forgets Young Passenger Julien Reid, Force-Feeds Him McDonald's
|First United gets everyone to refer to Gershwin's 'Rhapsody in Blue' as 'The United Airlines Song' ... and now this|
Julien Reid, 9, has told his parents that he was forgotten for eight hours in Chicago's O'Hare Airport, and -- pardon our French, young Julien -- generally treated like shit by the airline.
United, incidentally, mandates that unaccompanied fliers under age 12 pay a $99 additional fee. That non-negotiable fee exists to "ensure that your child is boarded onto the aircraft, introduced to the flight attendant, chaperoned during connections and turned over to the appropriate person upon arrival at their final destination."
"He didn't know he was being forgotten; everybody kept telling him his flight was delayed. ... Hours went by. He was completely unaware," Reid's mother, Genevieve Harte, told the Chicago Tribune.
United, for its part, has provided a refund of the childcare fee. Unless we're mistaken, that's $99 back to the Reids for this ordeal.
Going out on a limb, we're predicting it'll take more than that to clean up this budding PR mess for the airline.
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